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Remote Computer repair

Crypt

Posted 5:57 am, 01/21/2015

The main thing on your home network is to use at least WPA2-Personal (if all your devices can support it) and turn off the Wi-Fi Protected Setup, Remote Management, Wireless Access Web and QOS features on your router. And of course block Anonymous Internet Requests. A piece of tape over every camera lense is also a good idea. Don't open any email attachment or click on any links unless you trust them and have hovered over them to see the extension type or actual address. And if you click on something that claims you need a special viewer would you like to install it now, you had better not.

moving101

Posted 9:08 pm, 01/20/2015

Zombie (view profile)

Posted 7:17 pm, 01/20/2015

Crypt is behind the DOSS attacks at Sony.

Crypt is Korean??!!

So how does Microsoft, HP, and others remote access, reboot, and not lose connection?

shagbag

Posted 8:53 pm, 01/20/2015

Crypt (view profile)

Posted 7:49 pm, 01/20/2015

I'm going to remotely diagnose Zombies stuck ring in his 406 with a mighty vac gauge connected to the breather hose.


Zombies problem would be fixed if spell check would auto correct Ford with Chevy.

shagbag

Posted 8:50 pm, 01/20/2015

I am serious with my question even though I'm kidding around and I thank you for your input. My son downloaded a virus on my PC again after I told him not to download any games on it. Last time I had my computer put back to default so it was like new. The problem is I have a bunch of PLC software downloaded that is worth a lot more than the computer. Most of the software is piracy protected and it's a pain if you have to get another copy.

Zombie

Posted 8:37 pm, 01/20/2015

Crypt

Posted 7:49 pm, 01/20/2015

I'm going to remotely diagnose Zombies stuck ring in his 406 with a mighty vac gauge connected to the breather hose.

Crypt

Posted 7:39 pm, 01/20/2015

Anything you have to reinstall etc. usually means a reboot which also means you lose connection to the client pc and there goes another 15 to 30 minutes to reestablish connection.

EWHS2012

Posted 7:37 pm, 01/20/2015

I have used TeamViewer where the other person can watch what I am doing on their computer. Mostly for friends tho with easy computer issues.

Crypt

Posted 7:32 pm, 01/20/2015

That and I'm trying to figure out how you'd ever get paid for services rendered. Paypal?

shagbag

Posted 7:24 pm, 01/20/2015

Crypt (view profile)

Posted 7:08 pm, 01/20/2015

Anyone you allow to remotely access your pc should be a person you would trust with all the info on your pc. They should be able to furnish you at the very least a clean criminal background check.

So you are saying I can not use anyone in good ole Wilkes county.

Zombie

Posted 7:17 pm, 01/20/2015

Crypt is behind the DOSS attacks at Sony.

Crypt

Posted 7:15 pm, 01/20/2015

Shag go to canyouseeme.org and test your network for open ports. Try port 3389

Crypt

Posted 7:08 pm, 01/20/2015

Anyone you allow to remotely access your pc should be a person you would trust with all the info on your pc. They should be able to furnish you at the very least a clean criminal background check.

shagbag

Posted 6:58 pm, 01/20/2015

The only real down side I can see is if I let lets say Crypt access my laptop he can easily add an access port were he can go through my PC without me knowing. Crypt you seem smart and devious enough to do that LOL just joking but could you do that and how can that be done if you don't mind me asking?

Zombie

Posted 6:55 pm, 01/20/2015

Scammers also use remote access to steal sensitive information

Crypt

Posted 6:50 pm, 01/20/2015

When the IT Dept. reboots the server and that don't fix it is when I get to play.

Crypt

Posted 6:47 pm, 01/20/2015

Yes I have used Microsofts remote assistance. Works pretty well.

bluebird1

Posted 6:32 pm, 01/20/2015

Normally there is a 1 time only access. If you use 2 nd access you get a new password each time.I have used a local guy a couple times.No problems.

shagbag

Posted 6:23 pm, 01/20/2015

I would like to hear what everyone thinks but I had GW's Jason in mind when I thought about this. Has anyone thought about or knows someone that works on fixing customers computers on line? Were I work the IT department accesses the companies servers from their home before they come in to work. They tell me that as long as it's not a hardware issue they can patch it from their home saving them a trip.

I am a control tech. on industrial machinery and I have had problems on some of the newer equipment that is hooked up to the companies servers allowing the manufacturer to look at the PLC program to help me in diagnosing a problem.
My question is does anyone work on clients PC's around here using software like VNC Personal Edition? If so or not why? Jason would be good at that but I could see were it could be a pain dealing with people. Any thoughts?

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